All rates are quoted in USD /room/villa/night, include to the following benefits:
- Daily breakfast for 2 person / room
- 15% tax and service charge
- Free mineral water 2 bottles/room
- Welcome drinks upon arrival
- Pool towel & Daily cleaning service
- 24 hours receptionist & security service
- Extra mattress & Baby Coat upon request
- Full of use villa’s facilities
- Free Wi-Fi connection in the villa areas.
Service / Amenities available with additional cost:
- Lunch & Dinners alacarte Menus.
- Spa and Massage Treatment in advance request
- Child Care / babysitting in advance request
- Car & Motorbike rental
- Laundry (Wash & Press)
- Cooking Class in advance request
- BBQ in advance request
Airport Service ( Pick up and Delivery, upon request )
RESERVATION POLICY :
Checking In & Check Out Time:
– Check in time at 14:00 PM and Check out time at 12:00 noon
– Early Check in is welcome base on availability
– Late check-out is free of charge and base on space availability
Booking Term & Condition:
– Minimum 50% or full payment deposit required upon booking confirmation as a guarantee of the reservation.
– Balance payment will be settle upon arrival in the villa
The cancellation will not be deducted by astana swaha but actually we have a cancellation policy, please see as bellow:
– 50% cancellation fee from total night reserved will be applied for high season if any cancellation made within 14 – 7 days prior arrival
– 50% cancellation fee from total night reserved will be applied for low season if any cancellation made within 7-1 days prior arrival
– 100 % cancellation fee from total night reserved will be applied if the cancellation made within last minute or NOW SHOW.