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All rates are quoted in USD /room/villa/night, include to the following benefits:

  • Daily breakfast for 2 person / room
  • 15% tax and service charge
  • Free mineral water 2 bottles/room
  • Welcome drinks upon arrival
  • Pool towel & Daily cleaning service
  • 24 hours receptionist & security service
  • Extra mattress & Baby Coat upon request
  • Full of use villa’s facilities
  • Free Wi-Fi connection in the villa areas.

Service / Amenities available with additional cost:

  • Lunch & Dinners alacarte Menus.
  • Spa and Massage Treatment in advance request
  • Child Care / babysitting in advance request
  • Car & Motorbike rental
  • Laundry (Wash & Press)
  • Cooking Class in advance request
  • BBQ in advance request

Airport Service ( Pick up and Delivery, upon request )

RESERVATION POLICY :

Checking In & Check Out Time:
– Check in time at 14:00 PM and Check out time at 12:00 noon
– Early Check in is welcome base on availability
– Late check-out is free of charge and base on space availability

Booking Term & Condition:
– Minimum 50% or full payment deposit required upon booking confirmation as a guarantee of the reservation.
– Balance payment will be settle upon arrival in the villa

Cancellation Policy:

The cancellation will not be deducted by astana swaha but actually we have a cancellation policy, please see as bellow:
– 50% cancellation fee from total night reserved will be applied for high season if any cancellation made within 14 – 7 days prior arrival

– 50% cancellation fee from total night reserved will be applied for low season if any cancellation made within 7-1 days prior arrival

– 100 % cancellation fee from total night reserved will be applied if the cancellation made within last minute or NOW SHOW.

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